Shipping & Returns & Privacy
Please allow 2-3 business days to process your order. Expect an email 4 business days to let you know your order is on the way!
We do not currently offer store pickup at this time.
FLAT RATE SHIPPING
Orders are generally shipped within 2-3 business days using the United States Postal Service (USPS). Flat rate shipping fees apply to orders shipping to locations within the United States.
We do not automatically ship to countries outside of the U.S., but are glad to coordinate orders manually. Please direct your inquiries and requests directly to: firstname.lastname@example.org
Return & Exchange Policy
Thanks for shopping with us.
All sales are final. With that said, if you receive a damaged book or are not satisfied with your purchase, we want to make things right. Please email us at email@example.com. Upon authorization, we will provide detailed instructions to make the return.
Here’s the criteria your purchase must meet to be eligible for a refund:
You must communicate request to return the purchased the item within 7 calendar days of receipt of the item.
The item must be unread, in its original new condition
The item must be in its original packaging
You must be able to provide a proof of purchase
Final sale items are not eligible for a refund
What happens after the eligibility period?
We can’t accept returns after 7 calendar days have passed.
Returning the item
As long as your item(s) meets our eligibility criteria, we’ll cover the costs of shipping your item back to us with the refund. Again, instructions will be provided with your refund authorization.
You can receive your refund in one of the following ways:
An original payment
When to expect the refund
If you’re sending the item back by mail, please allow 2-4 weeks for us to receive the item. Once we receive the item, it will take 3-5 days for us to process the return and initiate the refund. When the return is accepted, we will post the refund to your preferred refund method. If you paid by debit or credit card, please allow an additional 2-4 weeks for the payment to post to your account.
If you have any questions or run into any hiccups along the way, feel free to reach out to us through email, phone, or our Contact page.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our website and online store. We may also use Google Analytics to help us understand how our customers use the Site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.